Introduction

This Privacy Policy describes how VE Gardeners Ltd (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“users” or “you”) who visit our website or interact with our services. We are committed to safeguarding your privacy and handling your personal information in accordance with applicable data protection laws and regulations.

  1. Information We Collect

We may collect the following types of personal information:

1.1. Personal Identifiable Information: We may collect contact information (such as name, email address, phone number, and mailing address) when you voluntarily provide it to us, for example, when you fill out a contact form, subscribe to our newsletter, or request information.

1.2. Account Information: If you create an account with us, we may collect usernames, passwords, and other credentials to access our services.

1.3. Communication Information: We may collect any information you provide when communicating with us, such as emails, messages sent through our website, or interactions on our social media platforms.

1.4. Usage Information: We automatically collect certain information about your interactions with our website and services. This includes IP addresses, browser types, referring pages, pages visited, and the date and time of each visit. We may also collect information about your device, operating system, and clickstream data.

1.5. Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. This includes information about the pages you visit, the links you click, and other actions you take while using our website. You can manage your cookie preferences through your browser settings.

  1. Use of Personal Information

We may use the personal information we collect for the following purposes:

2.1. Providing and Improving Services: We use your personal information to provide and deliver your requested services. This includes processing transactions, managing your account, and responding to inquiries or support requests. We also use your information to improve the quality and functionality of our website and services.

2.2. Communication: We may use your contact information to communicate with you about updates, news, promotions, or other relevant information related to our products and services. You can opt out of receiving promotional emails by following the unsubscribe instructions provided in each email.

2.3. Analytics and Insights: We analyze our usage data to understand how users interact with our website, services, and marketing campaigns. This helps us improve our website’s performance, optimize our services, and tailor our marketing strategies to meet our users’ needs better.

2.4. Legal Compliance: We may use and disclose your personal information as applicable laws, regulations, or legal processes require. This includes responding to lawful requests from public and government authorities.

  1. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

3.1. Service Providers: We may engage trusted third-party service providers to assist in delivering our services, conducting business operations, or performing specific functions on our behalf. These providers have access to personal information necessary to perform their functions but are prohibited from using it for other purposes.

3.2. Business Transfers: In the event of a merger, acquisition, or other corporate transaction, we may disclose and transfer your personal information to the acquiring entity or successor organization. We will ensure appropriate protections are in place to maintain the privacy and security of your data.

3.3. Legal Compliance and Protection: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

  1. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We employ industry-standard security practices and procedures to ensure your information’s confidentiality, integrity, and availability. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. We will securely delete or anonymize your data when it is no longer needed for the purposes it was collected.

  1. Your Rights

You may have certain rights regarding your personal information, which may include the right to access, correct, or delete your data. You may also have the right to restrict or object to certain processing activities. To exercise your rights or request further information, please contact us using the information below.

  1. Children’s Privacy

Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from individuals in this age group. Suppose we become aware that we have inadvertently collected information from a child. In that case, we will take prompt steps to delete it from our systems.

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy anytime. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after such changes indicates your acceptance of the revised Privacy Policy.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information provided below:

VE Gardners Ltd
5 Wayfarer Close
Southsea, Hants
PO4 8XN
info@veservice.co.uk

Tel: 07387115863